About TCS Hungary’s IT IS Unit:
Come and work in our constantly growing Hungarian Global Delivery Center. As one of the largest Business Units of TCS Hungary, the IT-IS Unit provides IT Service Desk solutions to top international clients in a long-term partnership, continuously helping them expand their business and develop new opportunities.
You will have the opportunity to:
- Be part of a real multinational team and environment (90+ nationalities in TCS Hungary)
- Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
- Learn and develop soft and hard skills (1000+ internal training)
- Troubleshoot IT related issues and handle customer requests
- Provide remote support through different channels such as telephone, email, or chat
- Support our top customers using your specific language skills
- A high school diploma
- Speak English on a communicational level (for interviews, training, and internal communication)
- Speak Italian on a business level (working/support language)
… it would be an advantage if you also have:
- Relevant experience in Service Desk, Help Desk or Customer Care roles
- Relevant experience in a Customer Support role
- Ability to interact with customers and provide solutions
- Basic Windows, Office 365, and Network troubleshooting skills
- TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
- We provide a wide range of benefits, including a market leading comprehensive private health care package.
- We offer extensive self-development opportunities: our colleagues have a multitude of training possibilities for personal and professional growth.
- At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
- You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
- You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
- An attractive compensation package.