Intermediate L2 or L3 Application Support Analyst

Digital Technologies


About TCS Hungary’s IT Unit:
In the IT Services area, TCS implements the best in class solutions in the Business 4.0 era to enable strong digital foundations for our customers worldwide. We are working with a wide range of technologies and programming languages.


  • Reporting performance metrics on a periodic basis to the Customer stakeholders; engage with Customer and drive status report meetings; jointly work with the Customer to prioritize improvement opportunities; identify and assess service improvement opportunities
  • Identifying and assessing service improvement opportunities
  • Participating and providing inputs for release planning
  • Acting as the point of contact for the application, supporting service management / process related activities performed with relevant delivery data
  • Being responsible for end-to-end services for the application cluster / portfolio being managed
  • Coordinating with onsite and offshore teams as necessary during service delivery, including daily connect calls
  • Following up with internal and external stakeholders (Customer and vendor liaison) to progress tickets to resolution


Your skills and qualifications:

  • 3-5 years of relevant experience
  • Experience with automation/configuration management
  • Hands on experience with Database management and languages (Oracle, SQL, MySQL)
  • Knowledge in any programming language ( e.g Java, .Net)
  • High level of experience with Windows 10 or higher operation systems, Microsoft Office and various browsers
  • Experience with DevOPS process
  • Willingness to do on-call support
  • Good knowledge of ITIL framework


…and we appreciate if you have:

  • German language knowledge


  • TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
  • We provide a wide range of benefits, including a market leading comprehensive private health care package.
  • We offer extensive self-development opportunities: our colleagues have a multitude of training possibilities for personal and professional growth.
  • At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
  • An attractive compensation package.


Aliz Sutyinszki
Email address:

Would you like to work with TCS Hungary?
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position in your email!