INTRODUCTION
About TCS Hungary’s IT Unit:
In the IT Services area, TCS implements the best in class solutions in the Business 4.0 era to enable strong digital foundations for our customers worldwide. We are working with a wide range of technologies and programming languages.
FUNCTION
- Reporting performance metrics on a periodic basis to the Customer stakeholders; engage with Customer and drive status report meetings; jointly work with the Customer to prioritize improvement opportunities; identify and assess service improvement opportunities
- Identifying and assessing service improvement opportunities
- Participating and providing inputs for release planning
- Acting as the point of contact for the application, supporting service management / process related activities performed with relevant delivery data
- Being responsible for end-to-end services for the application cluster / portfolio being managed
- Coordinating with onsite and offshore teams as necessary during service delivery, including daily connect calls
- Following up with internal and external stakeholders (Customer and vendor liaison) to progress tickets to resolution
REQUIREMENTS
Your skills and qualifications:
- 3-5 years of relevant experience
- Experience with automation/configuration management
- Hands on experience with Database management and languages (Oracle, SQL, MySQL)
- Knowledge in any programming language ( e.g Java, .Net)
- High level of experience with Windows 10 or higher operation systems, Microsoft Office and various browsers
- Experience with DevOPS process
- Willingness to do on-call support
- Good knowledge of ITIL framework
…and we appreciate if you have:
- German language knowledge
OFFER
- TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
- We provide a wide range of benefits, including a market leading comprehensive private health care package.
- We offer extensive self-development opportunities: our colleagues have a multitude of training possibilities for personal and professional growth.
- At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
- You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
- You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
- An attractive compensation package.
CONTACT INFO
Aliz Sutyinszki
Email address: aliz.sutyinszki@tcs.com