Intermediate L2/L3 Infrastructure Support Analyst (Linux)

Digital Technologies


You will have the opportunity to:

  • Be part of a real multinational team and environment (90+ nationalities in TCS Hungary)
  • Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
  • Learn and develop soft and hard skills (1000+ internal trainings)


  • Independent and responsible execution of 2nd or 3rd level support for applications, services, and infrastructure
  • Resolve Incidents, Problems & Service Requests
  • Write step-by-step processes, solutions, and ticket updates
  • Manage SLAs, handle customer escalations (On-call or onsite), present regular reports to customers, adhere to contractual terms of customers, and coordinate with Technical teams in Hungary, Germany, India.


  • 4+ years of Operations/Support experience with telecommunication domain knowledge
  • Good knowledge of MS Office, ticketing, and working with operational support systems
  • Good experience with Unix/Linux with Shell/Perl scripting
  • Good knowledge of standard network/IT technologies, network protocols
  • Extensive experience in Infrastructure L2 infrastructure support
  • Experience of working with sFTP, FTP, HTTPS protocols
  • Experience with certificate management


  • TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
  • We provide a wide range of benefits, including a market leading comprehensive private health care package.
  • We offer extensive self-development opportunities: our colleagues have a multitude of training possibilities for personal and professional growth.
  • At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
  • An attractive compensation package.


Ábel Tornyai
Email address:

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