German Speaking Service Desk Analyst L2

Digital Infrastructure Services

INTRODUCTION

About TCS Hungary’s IT IS Unit:

Come and work in our constantly growing Hungarian Global Delivery Center. As one of the largest Business Units of TCS Hungary, the IT-IS Unit provides IT Service Desk solutions to top international clients in a long-term partnership, continuously helping them expand their business and develop new opportunities.

You will have the opportunity to:

  • Be part of a real multinational team and environment (90+ nationalities in TCS Hungary)
  • Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
  • Learn and develop soft and hard skills (1000+ internal training)

FUNCTION

  • Provide support on IT infrastructure related issues to customers
  • Assign more complicated problems to the correct support IT teams
  • Instruct users on ICT processes
  • Document new technical solutions
  • Document and share best practices with other colleagues

REQUIREMENTS

  • A high school diploma
  • Speak English on a communication level (for interviews, training, and internal communication)
  • Speak German on a business level (working/support language)

 

… and main advantages would be:

  • Prior experience in the IT field as a Service Desk Analyst (minimum 2 years)

OFFER

  • TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
  • We provide a wide range of benefits, including a market leading comprehensive private health care package.
  • We offer extensive self-development opportunities: our colleagues have a multitude of training possibilities for personal and professional growth.
  • At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
  • An attractive compensation package.

CONTACT INFO

Kristof Dobos
Email address: kristof.dobos@tcs.com

Would you like to work with TCS Hungary?
Send your CV to
kristof.dobos@tcs.com
and mention the name of the open
position in your email!